Privacy Policy

Privacy Policy

Introduction

Welcome to https://sustainable-portable-restroom-solutions-for-festivals.ecojohns.com (referred to as “Sustainable Portable Restroom Solutions for Festivals,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we handle information when you use our website, applications, services, and products, and it sets out your rights regarding your personal data.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process your personal data across various touchpoints:

  1. User Accounts: When you create an account with us, we collect your name, contact details, login credentials, and any additional information you provide during registration.
  2. Transactions: We process payment information when you make purchases from our online store. This includes cardholder data, billing addresses, and order history.
  3. Website Visits: When you visit our websites, we may collect non-personal data such as browser type, device information, and page interactions to enhance your user experience and for analytical purposes.
  4. Communications: We may reach out to you via email, phone, or text messages (SMS) for transactional, promotional, or research purposes. You can opt-out of these communications at any time.

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: Your name, user ID, and password hash.
  • Payment Information: Credit card numbers, expiration dates, and billing addresses (processed by secure third-party payment gateways).
  • Financial Details: Transaction history, order amounts, and delivery addresses.
  • Purchase Data: Products purchased, quantities, and purchase frequency.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information.
  • Location Data: GPS coordinates or address details if you choose to share them.
  • Feedback and Reviews: Comments, ratings, and reviews you submit on our platform.
  • Social Media Information: If you log in via social media accounts, we may access your public profile information.
  • Product Preferences: Details about products that interest you or that you have purchased in the past.

We obtain this data through direct user input, automated technologies (such as web beacons and cookies), and third parties who provide us with aggregated or de-identified data for marketing and analytics purposes.

Cookies

Our website uses cookies to improve your experience and deliver personalized content:

  • Strictly Necessary Cookies: Essential for navigation and functionality on our site.
  • Preference Cookies: Remember user preferences for a customized experience.
  • Analytics Cookies: Track usage and behavior for website optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Financial and transaction data may be kept for tax, accounting, or legal obligations, often up to seven years.
  • Personal information associated with your account is retained until you request its deletion or closure.
  • We periodically review and anonymize collected data to ensure it no longer holds personal characteristics before deleting it from our systems.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: All sensitive information transmitted and stored is encrypted using industry-standard protocols.
  • Secure Processing: We engage secure third-party payment processors for transaction handling, ensuring compliance with PCI DSS standards.
  • Access Control: Our systems employ role-based access controls to ensure that only authorized personnel can access confidential data.

Children’s Privacy

Our services are not directed towards children under the age of 18, and we do not knowingly collect or solicit personal information from this demographic.

Your Rights ( Depending on your jurisdiction)

You have various rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit the use or processing of your personal data.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or opt out of processing activities based on consent or legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise any of these rights, please contact our Privacy Team via the details provided below. We will respond to valid requests within a reasonable timeframe and as per applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and updated versions will be posted here with an effective date.

Contact Information

For any questions regarding privacy, data handling, or to exercise your rights under this policy, please contact us:

  • Email: contact@sustainable-portable-restroom-solutions-for-festivals.ecojohns.com
  • Postal Address: [Insert Address]

We appreciate your trust in sharing your personal data with us, and we are committed to maintaining the highest standards of privacy protection.